We collect information you voluntarily provide, including:

• Name and contact information
• Billing and shipping addresses
• Payment information
• Account login credentials
• Purchase history
• Communication preferences
• Product reviews and feedback
• Customer service correspondence

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and settings
• Operating system
• Shopping behavior and preferences
• Referring URLs
• Clickstream data
• Cookies and similar technologies

We use collected information for:

• Processing and fulfilling orders
• Shipping and delivery management
• Customer service and support
• Returns and refunds
• Account management

• Personalizing your shopping experience
• Analyzing website usage and trends
• Improving our products and services
• Marketing communications (with consent)
• Product recommendations
• Fraud prevention and security

We may share information with trusted service providers for:

• Payment processing
• Order fulfillment and shipping
• Customer service
• Email marketing
• Analytics
• Fraud prevention

We may disclose information:

• To comply with legal obligations
• To protect our rights and property
• To prevent fraud or abuse
• In response to lawful requests from authorities

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments
• Employee training and access controls

• All payment transactions are encrypted
• We do not store complete credit card information
• We use trusted payment processors compliant with PCI DSS standards

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Update your preferences
• Export your data

You can manage cookie preferences through your browser settings.

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us.

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

California residents have additional rights under the CCPA/CPRA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising these rights

• We send marketing emails only with consent
• You can unsubscribe at any time
• Each email includes an unsubscribe link

We may use your information for:

• Personalized advertisements
• Retargeting campaigns
• Social media marketing

We retain personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may update this Privacy Policy periodically. We will notify you of material changes through:

• Website notices
• Email notifications
• Account alerts

For questions about this Privacy Policy or your personal information:

• Email:info@josephgann.com
• Phone: 617-426-4932
• Address: 387 WASHINGTON ST, SUITE 400, BOSTON, MA 02108

Under GDPR, you have additional rights:

• Right to data portability
• Right to restriction of processing
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

Additional rights may apply based on your location.

End of Privacy Policy