Terms of Use for Joseph Gann Jewelers LLC
Last Updated: January 28, 2025
Please read these Terms of Use (Terms) carefully before using Joseph Gann Jewelers LLC (we, us, or our) website and online shopping services.
1. Acceptance of Terms
By accessing and using this website, creating an account, or making a purchase, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
2. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes indicates your acceptance of the updated Terms.
3. Account Registration and Security
3.1 Customer Accounts
- You must be at least 18 years old to create an account and make purchases
- You agree to provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized access to your account
3.2 Account Termination
We reserve the right to suspend or terminate accounts for violations of these Terms or suspicious activity.
4. Ordering and Purchasing
4.1 Product Information
- We strive to display accurate product information, including pricing and availability
- We reserve the right to limit order quantities
- We may refuse or cancel orders at our discretion
- Prices and availability are subject to change without notice
4.2 Order Acceptance
- Your order is an offer to purchase our products
- We reserve the right to accept or decline your order
- Order confirmation emails do not constitute acceptance
- Orders are only accepted when we ship the products
4.3 Pricing and Payment
- All prices are in US dollars
- Prices do not include taxes, shipping, or handling fees
- You agree to pay all charges at the prices in effect when you place your order
- We accept Paypal through which you can pay with American Express, Visa, MasterCard, and Discover
5. Shipping and Delivery
5.1 Shipping Policy
- Shipping costs and delivery times vary by location and shipping method
- Shipping costs may change after placing the order due to package weight, size, and added shipping insurance
- We are not responsible for delays beyond our control
5.2 International Shipping
- Additional duties, taxes, or fees may apply to international orders
- Customers are responsible for all import duties and taxes
- Not all products are available for international shipping
6. Returns and Refunds
6.1 Return Policy
- Products may be returned within 14 days of delivery
- Items must be unused and in original packaging
- Certain items are not eligible for return such as custom orders, special orders and engraved items
- The customer is responsible to Return shipping costs
6.2 Refund Processing
- Refunds will be issued to the original payment method
- Processing time for refunds is typically 5 business days
- Shipping charges may not be refundable
7. Product Warranties
7.1 Product Descriptions
We attempt to describe our products as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free.
7.2 Disclaimer of Warranties
Products are provided as is without any express or implied warranties, except as required by law.
8. Intellectual Property
8.1 Website Content
All content on this website, including text, graphics, logos, and images, is our property and protected by copyright laws.
8.2 Product Reviews
By submitting product reviews or feedback, you grant us the right to use this content for any purpose.
9. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Prohibited Activities
You agree not to:
- Use automated systems to access our website
- Engage in price scraping or data mining
- Submit false or fraudulent orders
- Resell products without authorization
- Manipulate prices or availability information
11. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts.
12.2 Dispute Resolution
Any disputes shall be resolved through arbitration in Boston, MA.
13. Contact Information
For questions about these Terms or our products:
- Email:info@josephgann.com
- Phone: 617-426-4932
- Address: 387 WASHINGTON ST, SUITE 400, BOSTON, MA 02108
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
End of Terms